Shipping Policy

At Revmari, we understand that luxury extends beyond our products—it includes every aspect of your experience, from the moment you place an order to the moment it arrives at your doorstep. Our Shipping Policy is designed to provide seamless, reliable, and transparent delivery services that reflect our commitment to excellence and customer satisfaction.

Key Sections:

1. Shipping Methods

We offer multiple shipping options to accommodate your needs and ensure a convenient shopping experience. Delivery times may vary depending on your location.

• Standard Shipping:

• Orders are delivered within 7–21 business days.

• Available for all domestic and international locations.

• Ideal for customers who value economical yet reliable delivery services.

• Express Shipping:

• Orders are delivered within 3–7 business days.

• Prioritized handling and expedited logistics ensure swift delivery.

• Recommended for customers needing items urgently or as gifts.

2. International Shipping

Revmari is proud to serve a global clientele with world-class international delivery services.

• Customs Duties and Taxes:

• Duties and taxes are calculated at checkout to ensure transparency.

• Customers are notified of any additional charges prior to delivery.

• Premium Handling for International Orders:

• Long-distance deliveries are carefully managed to preserve the quality of your items.

• Items are shipped in reinforced, protective packaging to withstand international transit.

• Delivery Partners:

• We collaborate with reputable global courier services to ensure safe and timely delivery.

3. Order Tracking

Keeping you informed at every step of your order’s journey is part of our luxury promise.

• Real-Time Tracking:

• Customers receive SMS and email updates with tracking details as soon as the order is dispatched.

• Updates include estimated delivery dates and the current location of your package.

• Customer Support for Tracking:

• Our dedicated support team is available to assist with tracking inquiries or concerns.

• VIP customers have access to a priority support line for immediate assistance.

4. Packaging

Revmari’s packaging reflects the elegance and sophistication of our brand. We take pride in offering a memorable unboxing experience.

• Luxurious, Eco-Friendly Materials:

• All items are packaged in high-quality boxes adorned with embossed Revmari logos.

• Internal wrapping includes satin ribbons and tissue paper to enhance the presentation.

• Personalized Notes and Gift Wrapping:

• Add a personal touch with a handwritten note or card, available on request.

• Gift-wrapping services include premium paper, silk ribbons, and a signature Revmari seal, making every delivery suitable for special occasions.

• Discreet Packaging Option:

• For customers valuing privacy, we offer discreet packaging with no visible branding on the exterior.

5. Shipping Costs

Shipping costs vary based on the selected shipping method and delivery location.

• Complimentary Shipping:

• Available for orders exceeding a specific threshold (e.g., $1000 for international orders or JOD 700 for domestic orders).

• Exclusive for members of the Revmari Loyalty Program.

• Flat Rates:

• Standard rates apply for most orders, with options to upgrade to express delivery for an additional fee.

6. Delivery Policies

We strive to fulfill all orders promptly and accurately, adhering to the highest service standards.

• Order Processing Times:

• Orders are typically processed within 7–10 business days of placement.

• Personalized or bespoke items may require additional time, which will be communicated during checkout.

• Failed Deliveries:

• In cases of incorrect shipping addresses or failed delivery attempts, our team will contact you to arrange redelivery.

• Signature Requirement:

• For high-value items, a signature may be required upon delivery to ensure secure receipt.