Privacy Policy
At Revmari, we prioritize the protection of customer privacy as a core element of our commitment to a secure, luxurious, and trustworthy shopping experience. We uphold the highest standards of transparency, security, and legal compliance, adhering to:
Gulf Cooperation Council (GCC) Laws:
United Arab Emirates (UAE)
Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL)
Dubai International Financial Centre (DIFC) Data Protection Law No. 5 of 2020
Abu Dhabi Global Market (ADGM) Data Protection Regulations 2021
Saudi Arabia
Personal Data Protection Law (PDPL) (Amended in 2023, effective September 2023)
Qatar
Law No. 13 of 2016 on Personal Data Privacy Protection
Bahrain
Personal Data Protection Law (PDPL) – Law No. 30 of 2018
Oman
Personal Data Protection Law – Royal Decree No. 6/2022
Kuwait
Data Privacy Protection Regulation (April 2021)
Jordanian Data Protection Law:
Jordanian Data Protection Law (Expected to be finalized based on drafts proposed in recent years)
United States Federal and State Laws:
California Consumer Privacy Act (CCPA)
California Privacy Rights Act (CPRA) (Amendment to CCPA)
Virginia Consumer Data Protection Act (VCDPA)
Colorado Privacy Act (CPA)
Connecticut Data Privacy Act (CTDPA)
Utah Consumer Privacy Act (UCPA)
Children’s Online Privacy Protection Act (COPPA)
Health Insurance Portability and Accountability Act (HIPAA) (If handling health data)
Gramm-Leach-Bliley Act (GLBA) (If handling financial data)
Federal Trade Commission (FTC) Regulations on Privacy & Consumer Protection
International Data Protection Laws:
General Data Protection Regulation (GDPR) – European Union
UK Data Protection Act 2018 (UK GDPR)
Personal Data Protection Act (PDPA) – Singapore
Brazilian General Data Protection Law (LGPD)
Personal Information Protection Law (PIPL) – China
Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
South Africa’s Protection of Personal Information Act (POPIA)
Cross-Border Data Transfer Agreements:
EU-U.S. Data Privacy Framework
Standard Contractual Clauses (SCCs) for EU Data Transfers
Binding Corporate Rules (BCRs) for Multinational Data Processing
APEC Cross-Border Privacy Rules (CBPR) Framework
These laws collectively ensure that Revmari maintains compliance with data privacy and protection regulations in all regions where it operates.
Key Sections:
1. Data We Collect
Revmari collects various types of data to enhance your experience, ensure secure transactions, and provide personalized services. This includes:
Personal Data:
Name, address, phone number, and email address.
Delivery preferences, including alternate shipping addresses and order recipient details.
Payment Data:
Encrypted payment card information processed securely via PCI-compliant systems.
Billing details to ensure accurate transactions.
Behavioral Data:
Browsing habits, including pages visited, time spent on the website, and clicked items.
Preferences, such as favorite categories, to tailor your shopping experience.
Device and Technical Data:
IP address, browser type, and device specifications to improve website performance.
Location data for region-specific offerings (e.g., shipping options and pricing).
Account Data:
Saved wishlists, purchase history, and feedback to streamline future interactions.
Data We Collect and Its Purpose:
Category | Types of Data Collected | Purpose |
Personal Data | – Name, address, phone number, and email address. – Delivery preferences, including alternate shipping addresses and order recipient details. | – To process orders, provide customer support, and enhance personalized shopping experiences. |
Payment Data | – Encrypted payment card information (processed securely via PCI-compliant systems). – Billing details. | – To ensure secure transactions and accurate payment processing. |
Behavioral Data | – Browsing habits, including pages visited, time spent on the website, and clicked items. – Preferences such as favorite categories. | – To personalize recommendations and improve user experience. |
Device & Technical Data | – IP address, browser type, and device specifications. – Location data for region-specific offerings (e.g., shipping options and pricing). | – To optimize website performance, ensure security, and enhance accessibility. |
Account Data | – Saved wishlists, purchase history, and feedback. | – To streamline future interactions and improve product recommendations. |
How We Use Your Data
Usage Category | How It’s Used | Purpose |
Order Fulfillment | – Processing orders, confirming payments, and arranging deliveries. – Sending order status updates via email or SMS. | – To ensure seamless transactions and timely delivery. |
Personalized Recommendations | – Suggesting luxury items based on browsing history, preferences, and past purchases. – Enhancing experiences with curated collections. | – To provide a tailored and engaging shopping experience. |
Exclusive Promotions & Updates | – Invitations to VIP events, early access to collections, and limited-time offers. – Informing about sustainability initiatives. | – To keep customers informed and engaged with brand-exclusive benefits. |
Website Optimization | – Using technical data to improve performance, enhance usability, and ensure security. | – To maintain a seamless and efficient browsing experience. |
Fraud Detection & Prevention | – Identifying and addressing potential risks to protect customer accounts and payment details. | – To safeguard against unauthorized access and fraudulent transactions. |
2. How Data is Used
We leverage collected data to provide a seamless and luxurious experience, ensuring all interactions are meaningful and efficient:
Order Fulfillment:
Processing orders, confirming payments, and arranging deliveries.
Sending order status updates via email or SMS.
Personalized Recommendations:
Suggesting luxury items based on browsing history, preferences, and past purchases.
Enhancing your experience with curated collections and seasonal highlights.
Exclusive Promotions and Updates:
Sharing invitations to VIP events, early access to new collections, and limited-time offers.
Informing you of Revmari’s sustainability initiatives or collaborations.
Website Optimization:
Using technical data to improve website performance, ensure security, and enhance usability.
Fraud Detection and Prevention:
Identifying and addressing potential risks to protect customer accounts and payment details.
3. Customer Rights
Revmari empowers customers with full control over their personal information. These rights include:
Right to Access:
Customers may request a summary of the personal data Revmari holds.
Right to Correction:
Any inaccuracies in your personal data can be corrected upon request.
Right to Deletion:
Customers may request the deletion of their data unless it is required for ongoing transactions or legal compliance.
Right to Restrict Processing:
You can request that we limit how your data is used for marketing or analytical purposes.
Right to Data Portability:
Customers have the right to receive their personal data in a structured, commonly used, and machine-readable format and to request its transmission to another company..
Right to Opt-Out:
You can opt out of receiving promotional communications or personalized recommendations by adjusting your preferences in your account settings.
4. Security Measures
To maintain the integrity of your data, Revmari implements industry-leading security practices:
Encryption and Secure Transactions:
All transactions are protected by SSL encryption, ensuring your sensitive data remains confidential.
Secure Payment Processing:
Utilizes state-of-the-art data encryption when submitting credit card numbers for authorization, ensuring secure payment processing.
Access Control:
Strict internal access controls ensure that only authorized personnel can view sensitive customer data.
Data Processors:
Revmari collaborates with top-tier, GDPR-compliant third-party processors to manage and store data securely.
Regular Audits:
Frequent system audits and vulnerability assessments ensure data protection remains robust.
5. Data Retention
Active Customers: Personal data is retained for as long as you remain an active customer, have ongoing orders, or for a maximum of 30 years, whichever is longer.
Inactive Customers: Data is securely archived and deleted after a specified retention period unless legal obligations require otherwise.
Deleted Accounts: Upon account deletion, all personal data will be permanently removed within 30 days, unless retention is required for legal or regulatory compliance.
6. Sharing Data with Third Parties
At Revmari, we are committed to protecting the privacy of our customers while ensuring that our services meet the highest standards of quality, security, and personalization. To provide seamless and enhanced shopping experiences, we may share personal data with trusted third-party partners under strict confidentiality agreements. Such sharing is conducted only when necessary, in compliance with applicable laws, and with customer consent where required.
Revmari’s Commitment to Your Privacy
At Revmari, we are committed to protecting your personal data while ensuring that our services meet the highest standards of quality, security, and personalization. We share your information only when necessary to enhance your shopping experience, comply with legal requirements, and provide you with seamless service. Below, we detail how we share your data and the measures we take to protect your privacy.
Who We Share Your Data With and Why
Revmari partners with trusted third parties under strict confidentiality agreements. We ensure that data sharing is secure, compliant with legal requirements, and beneficial to your overall experience.
Who We Share With | Why We Share It |
Affiliated Companies & Business Partners | To enhance services, personalize customer experiences, and support business operations such as loyalty programs and product development. |
Advertising & Marketing Partners | To provide relevant promotions, targeted ads, and tailored marketing based on customer preferences. |
Social Media Platforms | To facilitate engagement, allow social sharing, and improve brand interaction. |
IT & Security Providers | To maintain platform security, prevent fraud, and ensure optimal website and app performance. |
Logistics & Payment Processing Partners | To securely process transactions, ensure accurate and timely deliveries, and prevent fraudulent transactions. |
Legal & Regulatory Authorities | To comply with legal obligations, protect against fraud, and resolve disputes if necessary. |
Data Analytics & Personalization Services | To refine product recommendations, improve the customer journey, and enhance engagement through insights from analytics providers. |
Cloud Hosting & Cybersecurity Providers | To ensure secure data storage, encrypted transactions, and prevent unauthorized access or data breaches. |
Government Authorities & Law Enforcement | To comply with legal obligations, respond to official requests, and assist in fraud investigations if necessary. |
7. Children’s Privacy
Revmari does not knowingly collect personal information from children under the age of 13. If such data is discovered, it will be deleted immediately.